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Click-and-Connect: Phone calls with the click of a mouse! |
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Both a customer relationship management (CRM) and social networking tool, Click-and-Connect brings online businesses--including online dating, online auctions, real estate sales, e-commerce and social networking sites--unprecedented levels of convenience and privacy.
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| Click...Call...Connect! How it works: |
| #1: |
Click. Users click on a web page button to place a call. Telephone numbers are kept private. |
| #2: |
Call. Click-and-Connect places calls to both parties. |
| #3: |
Connect. After each party accepts the call, the parties are connected. |
| Try Click-and-Connect Now! |
| Great for many online businesses: |
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Auction websites |
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Dating websites |
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e-Commerce |
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Real Estate Businesses |
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Search Engines |
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Social Networking websites |
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By simply clicking a button on a web page, users can instantly connect by phone with the party they are trying to reach. Once a customer clicks on the web page button, the Click-and-Connect system places calls to each of the people and connects the phone call.
For online communities, such as dating or social networking sites, Click-and-Connect allows members to call one another anonymously and safely, as users' personal numbers remain private. And for online businesses, including auction and e-commerce websites, Click-and-Connect is a catalyst for new revenue generation, turning site visits into site sales.
Integrating website access with telephony, Click-and-Connect's technology facilitates complete connectivity--resulting in better sales, service and convenience for your business. In fact, when customers interact with live customer service, website abandonment decreases by 50% and closure rates exceed 90% (source: Forrester Research, May 2005).
Features
- Real-time connectivity: Instantly connects two people by phone with the click of a button.
- Flexible: The service can be integrated with any website, used in a web-connected desktop application, managed online and integrated with customer and member databases.
- Usability: Users registered with a website do not have to enter any phone numbers to place calls.
Benefits For Online-Networking Communities
- Convenience: One-click communication convenience.
- Social Networking Tool: A social networking tool for online community members; provides private, convenient communications.
- New revenue stream: Creates a new, ongoing revenue stream from integrating phone solutions with online services.
- Confidential: Keeps all parties' phone numbers confidential.
- Privately branded: Brand the service as your own and increase brand equity.
- Safe: By adding Click-and-Connect, companies allow their online communities to safely connect with one another by simply clicking a button.
Benefits For Online Businesses
- Sales: Research shows closure rates exceed 90% when customers interact with live customer service.
- CRM Tool: A relationship management tool for customers; provides higher levels of customer service and support.
- Risk-free: There is no equipment or software to purchase--and no capital investment.
- Convenience: One-click communication convenience.
- User satisfaction: Individuals are more likely to return to sites providing utility, privacy and convenience.
- Prepaid: No monthly billing, contracts or collections to deal with.
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